Last Updated: January 2026
Welcome to 8qqee, Bangladesh's trusted online cricket betting and casino platform. At 8qqee, we understand that your privacy is important to you, and we are fully committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, store, and disclose your data when you access or use our website and services at 8qqee.pro.
By accessing or using 8qqee's platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform immediately. This policy applies to all users of the 8qqee platform, including players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.
1. Information We Collect
To provide you with a secure, personalised, and high-quality betting and casino experience, 8qqee collects a range of information from you. The categories of data we collect include:
- Registration data: full name, date of birth, email address, phone number, and residential address (required to verify that you are 21 years or older).
- Identity verification documents: national ID, passport copy, or other government-issued documents as required for KYC compliance.
- Financial information: deposit and withdrawal transaction records, preferred payment methods including bKash, Nagad, Rocket, and Upay wallet references (we do not store full payment credentials).
- Usage data: pages visited, games played, betting history, session duration, device type, IP address, browser type and operating system.
- Communications: messages you send to our support team, feedback forms, and any correspondence related to your 8qqee account.
2. How We Use Your Information
8qqee uses the information we collect for the following purposes, each grounded in a legitimate operational or legal need:
- Account management: creating and maintaining your player account, processing deposits and withdrawals, and verifying your identity in accordance with responsible gaming requirements.
- Service delivery: providing access to cricket betting markets (including BPL and IPL), live casino games, slots, Teen Patti Joker, Bingo, and crash games tailored for the Bangladesh market.
- Security and fraud prevention: monitoring account activity to detect suspicious behaviour, prevent unauthorised access, and protect your funds and personal data.
- Customer support: responding to your queries, resolving account issues, and providing assistance with deposits, withdrawals, and game-related questions.
- Marketing communications: sending promotional offers, bonus notifications, and updates about new games or events — you may opt out of marketing emails at any time by contacting our support team.
3. Cookies and Tracking Technologies
8qqee uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and help us understand how our platform is used. There are three main categories of cookies we deploy:
Essential Cookies
These cookies are strictly necessary for the website to function. They enable core features such as login sessions, security tokens, and remembering your language preference. You cannot disable essential cookies without affecting site functionality.
Analytics Cookies
Analytics cookies help us understand visitor behaviour — which pages are most popular, how long users spend on certain sections, and where navigation can be improved. This data is aggregated and does not personally identify you.
Preference Cookies
These cookies remember your settings and preferences — such as your chosen language (English or Bengali), display options, and recent game history — so you do not need to reconfigure them on every visit.
4. Sharing and Disclosure of Your Information
8qqee does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may, however, share your data with trusted third parties in the following limited circumstances:
- Payment processors: to securely process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — only the minimum data required for the transaction is shared.
- Technology service providers: hosting, security, analytics, and customer support platforms that process data strictly on our instructions and are contractually bound to keep it confidential.
- Legal and regulatory authorities: when required by applicable law, court order, or to cooperate with law enforcement investigations — in such cases we provide only the data legally required.
- Anti-fraud and identity verification partners: to comply with responsible gaming standards, prevent underage gambling, and verify that all players are 21 years or older.
5. Data Security
8qqee takes the security of your personal information seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes:
- SSL (Secure Socket Layer) encryption across all data transmissions between your device and our servers, ensuring that your account credentials, payment details, and betting records travel over an encrypted channel.
- Strict access controls: only authorised personnel with a legitimate business need may access your personal data, and all such access is logged and audited.
- Encrypted storage of sensitive data including password hashes, financial records, and identity documents, using industry-standard encryption algorithms.
- Regular security assessments and vulnerability testing to identify and remediate weaknesses in our platform infrastructure before they can be exploited.
6. Your Rights Over Your Personal Data
As a user of 8qqee, you have specific rights regarding the personal data we hold about you. You may exercise these rights at any time by contacting our support team at [email protected]. Your rights include:
- Right of access: you may request a copy of the personal information we hold about you at any time.
- Right to rectification: if any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it promptly.
- Right to erasure: in certain circumstances, you may request deletion of your personal data. Please note that we may need to retain some data to comply with legal obligations or to resolve ongoing disputes.
- Right to withdraw consent: where our processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
7. Data Retention
8qqee retains your personal data for as long as your account remains active or as needed to provide you with our services. Once you close your account, we will retain certain records for a minimum period as required by applicable laws and regulations, including anti-money laundering requirements. After the required retention period has elapsed, your data will be securely deleted or anonymised so that it can no longer be associated with your identity.
8. Children and Underage Users
8qqee is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If you are under 21, please do not register an account or attempt to use our platform. If we become aware that we have inadvertently collected personal data from an underage user, we will take immediate steps to delete that information and close the associated account. Parents and guardians are encouraged to use parental controls and monitoring tools to prevent underage access to online gambling platforms.
9. Third-Party Links and Services
Our platform integrates games and services provided by reputable third-party game studios, including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. While these providers operate under their own data handling practices, 8qqee only permits integrations with studios that maintain high standards of data security and player protection. Please note that any third-party provider's own privacy policy will govern data they independently collect about your interactions with their games.
10. Changes to This Privacy Policy
8qqee reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the 8qqee platform after any changes constitutes your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 8qqee handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6) to assist you.
Contact us by email at [email protected]. Our team strives to respond to all privacy-related enquiries within 2 business days. Your privacy matters to us, and we treat every query with the care and seriousness it deserves.